Shipping & Delivery Policy

Order Processing

All our products are custom-made and produced on order.
Once your order is placed and payment is confirmed, production begins.

Production time:
• 2–5 business days depending on the product
• Bulk or large orders may take longer

Customers will be notified if extra time is required.

After production is complete, orders are shipped via trusted courier services.

Estimated delivery times:
• Major cities: 1–3 business days
• Outlying areas: 3–7 business days

Delivery times are estimates and may vary due to courier delays, weather, or peak seasons.

Shipping fees are calculated at checkout based on your location and order size.

Occasionally, we may offer free delivery promotions, which will be clearly stated on our website.

Once your order is shipped, you will receive a tracking number via email or WhatsApp so you can monitor delivery.

We currently deliver within South Africa.
If you require special delivery arrangements, please contact us before placing your order.

Please ensure your delivery address and contact number are correct.

We are not responsible for delays or failed deliveries due to incorrect information provided by the customer.

While we aim to deliver on time, delays may occur due to:

• Courier issues
• Weather conditions
• High order volumes
• Public holidays

We will always communicate any significant delays.

If your parcel arrives damaged or is lost in transit, please contact us within 48 hours of delivery.

We will assist in resolving the issue with the courier.

If you have any delivery questions, please contact us:

Email: info@migraphics.co.za
Phone/WhatsApp: 060 811 7044
Business Hours: Mon–Fri, 8am–5pm / Sat-Sun, 9am-2pm/ Public Holidays, 9am-1pm