Last updated: 31 December 2025
Mi Graphics (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name and surname
- Email address
- Phone number
- Business name (if applicable)
- Any information you provide when contacting us, requesting a quote, or using our services
Technical Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our website
This information is collected through contact forms, email communication, and standard website analytics.
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide our services
- Communicate with you about projects, quotes, or updates
- Improve our website and user experience
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
3. Legal Basis for Processing (POPIA)
We process personal information in accordance with the Protection of Personal Information Act (POPIA) based on:
- Your consent
- The need to perform a contract or service
- Legitimate business interests
- Legal obligations
4. Sharing of Information
We may share your information only when necessary with:
- Trusted service providers (such as website hosting or email services)
- Legal or regulatory authorities if required by law
All third parties are required to keep your information secure and confidential.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information against:
- Loss
- Unauthorised access
- Misuse or disclosure
However, no online system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal, accounting, or business requirements
When personal information is no longer required, it is securely deleted or anonymised.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Object to the processing of your information
- Withdraw consent at any time
To exercise these rights, please contact us using the details below.
8. Cookies
Our website may use cookies to improve functionality and analyse website traffic.
You can manage or disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Mi Graphics
Email: info@migraphics.co.za
Website: www.migraphics.co.za/wp/